Customer Happiness Centers Operating Hours
Complete schedule for all Emirates ID and government service centers across UAE. Find the best times to visit and plan your appointments efficiently.
Customer Happiness Centers across the UAE operate on standardized schedules to serve residents efficiently. Understanding the operating hours helps you plan your visit and avoid waiting times. Most centers follow consistent schedules, though some locations may have extended or modified hours.
Standard Operating Hours
The majority of Customer Happiness Centers across UAE follow the standard government working hours. This schedule applies to most locations in Dubai, Abu Dhabi, Sharjah, and other emirates.
Regular Schedule
2:30 PM - 6:30 PM
Important Note: Friday hours are split due to prayer time break. Plan accordingly if visiting on Friday afternoon.
Extended Hours Centers
Some Customer Happiness Centers offer extended operating hours to better serve residents. These centers typically include major locations in shopping malls and high-traffic areas.
Extended Schedule
2:00 PM - 5:00 PM
Need to find a center with extended hours?
View All LocationsBest Times to Visit
To minimize waiting times and ensure faster service, consider visiting during these recommended time slots based on center traffic patterns.
Best Times
- Tuesday mornings (8:00 AM - 10:00 AM)
- Wednesday mornings (8:00 AM - 10:00 AM)
- Thursday afternoons (1:00 PM - 3:00 PM)
- Saturday mornings (9:00 AM - 11:00 AM)
Avoid These Times
- Monday mornings (high volume)
- End of month period
- Just before or after holidays
- Late Friday afternoons
For urgent services, consider using the Fawri urgent service which processes requests faster with additional fees.
Special Schedules and Exceptions
During certain periods, Customer Happiness Centers may operate on modified schedules. Stay informed about these changes to plan your visits accordingly.
Ramadan Hours
During Ramadan, most centers operate from 9:00 AM to 2:00 PM on weekdays, with modified Friday schedules.
National Holidays
All centers remain closed during UAE National Day, Eid holidays, and other official public holidays.
Official Portal
For the most up-to-date schedules and any temporary changes:
Visit Official PortalOfficial government website
Keep in mind that renewal fees remain consistent regardless of when you visit, though late fees may apply if your ID has already expired.
Frequently Asked Questions
Do all Customer Happiness Centers have the same hours?
No, while most centers follow standard government hours (7:30 AM - 3:30 PM), some locations offer extended hours including Saturday service. Check specific location hours.
What time should I arrive to avoid crowds?
The best times are Tuesday-Wednesday mornings between 8:00-10:00 AM. Avoid Mondays and end-of-month periods when possible. Plan your renewal timing.
Can I visit any Customer Happiness Center in UAE?
Yes, you can visit any Customer Happiness Center across UAE for Emirates ID services. However, choosing a less crowded location can save time. Find your nearest center.
Are centers open during Ramadan?
Yes, but with modified hours typically 9:00 AM - 2:00 PM. Some centers may have different Ramadan schedules, so check before visiting. Contact for current hours.
Ready to visit a Customer Happiness Center?
Next: Check Requirements