Losing your Emirates ID or having it damaged can be stressful, but the replacement process is straightforward when you know the proper steps. The Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) has streamlined the emirates id replacement process to ensure residents can quickly obtain their new cards. This comprehensive guide covers everything you need to know about replacing your Emirates ID in 2026.

Types of Replacement Scenarios

The Emirates ID replacement process varies slightly depending on your situation. Understanding which category applies to you helps ensure you follow the correct procedure and bring the necessary documentation.

Lost Emirates ID

If you've misplaced your Emirates ID and cannot locate it despite thorough searching, you'll need to follow the standard replacement procedure. You won't need a police report for genuinely lost cards, but you'll need to provide a written statement explaining the circumstances.

Stolen Emirates ID

When your Emirates ID is stolen, additional security measures apply. You must file a police report immediately and obtain an official case number. This police report is mandatory for processing your replacement application and helps prevent identity theft.

Damaged Emirates ID

If your Emirates ID is damaged but still readable, bring the damaged card with you. Common damage includes water damage, physical cracks, or chip malfunction. For severely damaged cards where information is illegible, you may need to provide additional identity verification.

Important tip: Report stolen cards to police within 24 hours to prevent misuse and ensure smooth processing of your replacement request.

Official ICP Portal

Start your replacement application online through the official ICP website:

Go to ICP Portal

Official and secure government website

Step-by-Step Replacement Process

The Emirates ID replacement process can be completed online or at Customer Happiness Centers. Follow these detailed steps to ensure a smooth application experience.

Online Replacement Process

  • Visit the official ICP website and log in using UAE Pass
  • Navigate to the Emirates ID replacement service section
  • Select your replacement reason (lost, stolen, or damaged)
  • Upload required documents in PDF or JPEG format
  • Pay the replacement fee online using credit/debit card
  • Schedule an appointment for biometric verification
  • Receive confirmation email with application number

In-Person Application Process

  • Locate your nearest Customer Happiness Center
  • Check operating hours before visiting
  • Bring all required documents and identification
  • Take a queue number and wait for your turn
  • Submit your application and documents to the officer
  • Complete biometric verification (photo and fingerprints)
  • Pay the replacement fee at the counter
  • Collect your receipt with tracking number

Need urgent processing?

Learn About Fawri Service

Required Documents

Prepare these documents before starting your replacement application. Having everything ready speeds up the process and prevents delays.

General Requirements (All Cases)

  • Valid passport with UAE residence visa
  • Copy of your lost/damaged Emirates ID (if available)
  • Completed application form
  • Recent passport-size photograph (white background)
  • Proof of address (utility bill or tenancy contract)

Additional Documents for Specific Cases

  • Stolen Cards: Official police report with case number
  • Damaged Cards: Original damaged Emirates ID
  • Name Changes: Marriage certificate or court order
  • Minors: Parent/guardian authorization letter

Fees and Processing Times

Understanding the costs and timelines helps you plan your Emirates ID replacement effectively. All fees are set by the ICP and updated regularly.

Replacement Fees (2026)

  • Standard Replacement: AED 300 (includes 3-year validity)
  • Urgent Service (Fawri): AED 450 (additional AED 150)
  • 1-Year Replacement: AED 200
  • 2-Year Replacement: AED 270
  • Digital Emirates ID: No additional charge

Processing Timeframes

  • Standard Processing: 2-5 working days
  • Urgent Processing: Same day or next working day
  • Online Applications: 1-3 working days after biometric appointment
  • Peak Season Delays: Up to 7 working days

Money-saving tip: Consider the 3-year replacement option for better value, as it costs only AED 100 more than the 2-year option.

Check Application Status

Track your replacement application progress online:

Check Status

Use your application reference number

What if my biometric data has changed?

New biometric verification is required for all replacements. This ensures security and updates your records. Learn about the verification process.

Can I travel while waiting for my replacement Emirates ID?

You can travel with your valid passport and residence visa. However, some services within the UAE may be limited. Check travel requirements.

Is the Digital Emirates ID available for replacements?

Yes, you'll receive both the physical card and digital version. The digital version is available immediately after processing. Download digital Emirates ID guide.

What happens if I find my lost Emirates ID after replacement?

The old Emirates ID becomes invalid once the replacement is issued. Destroy the old card securely and use only your new Emirates ID. Contact ICP if you have concerns about security.

Ready to start your replacement process?

Find Nearest Center