UAE Pass is the official digital identity platform that provides secure access to government services, including Emirates ID renewal online. This comprehensive guide will walk you through the login process and show you how to access all available services through the integrated ICP portal.

What is UAE Pass?

UAE Pass is the official unified digital identity platform developed by the UAE government to provide citizens and residents with secure access to over 5,000 government and private sector services. It serves as your digital key to access online Emirates ID renewal and other essential services.

Key Feature: UAE Pass uses advanced biometric authentication including Face ID, Touch ID, and PIN verification for maximum security when accessing sensitive government services.

UAE Pass Benefits for 2026:

  • Single login for all government services
  • Biometric security with Face ID and Touch ID
  • 24/7 access to Emirates ID status checking
  • Digital document storage and retrieval
  • Integrated payment gateway for fees
  • Real-time application tracking
  • Multi-language support (Arabic and English)

Official UAE Pass Portal

Access the official UAE Pass platform and ICP services:

Go to ICP Official Portal

Official and secure government website

UAE Pass Login Methods

UAE Pass offers multiple secure authentication methods to ensure convenient access while maintaining the highest security standards. Choose the method that works best for your device and preferences.

Face ID Authentication

Secure facial recognition technology for quick access.

Best for: iOS devices with Face ID support

Touch ID Authentication

Fingerprint verification for secure and fast login.

Best for: Devices with fingerprint sensors

PIN Authentication

6-digit PIN code for universal device compatibility.

Best for: All devices and backup access

QR Code Login

Scan QR code from mobile app to login on desktop.

Best for: Cross-device authentication

Emirates ID Services Available Through UAE Pass

Once you log in to UAE Pass, you gain access to a comprehensive suite of Emirates ID services. Here are the key services available through the integrated ICP platform:

Primary Renewal Services:

Tracking and Status Services:

  • Real-time application tracking
  • Renewal status notifications
  • Payment history and receipts
  • Appointment scheduling and management
  • Document upload and verification

Ready to start your renewal process?

Check Current Fees

2026 Service Fees Through UAE Pass:

Base Annual Fee: AED 100
1-Year Renewal: AED 170-200
2-Year Renewal: AED 270-300
3-Year Renewal: AED 370-400
Late Fee: AED 20/day (max AED 1,000)
Urgent Service: +AED 150

Step-by-Step UAE Pass Login Process

Follow this comprehensive guide to access your Emirates ID services through UAE Pass. The process is designed to be secure yet user-friendly.

Important Prerequisites

Ensure you have downloaded the UAE Pass mobile app and completed the initial registration with your Emirates ID before proceeding with the login process.

Method 1: Mobile App Login

1

Open UAE Pass Mobile App

Launch the official UAE Pass app on your smartphone or tablet. The app is available for both iOS and Android devices.

2

Select Authentication Method

Choose your preferred login method: Face ID, Touch ID, or PIN. Face ID and Touch ID offer the fastest access if your device supports them.

3

Complete Biometric Verification

Follow the on-screen prompts to complete your biometric verification. For Face ID, look at your device camera. For Touch ID, place your registered finger on the sensor.

4

Access Emirates ID Services

Once authenticated, navigate to the ICP services section to access Emirates ID renewal, status checking, and other services.

Method 2: Web Portal Login

1

Visit ICP Official Website

Go to icp.gov.ae/en/ and click on the "UAE Pass Login" button prominently displayed on the homepage.

2

Scan QR Code or Enter Credentials

Either scan the QR code with your UAE Pass mobile app or enter your registered mobile number and follow the verification process.

3

Verify Identity and Access Services

Complete the two-factor authentication process and access the full range of Emirates ID services, including digital ID download.

Troubleshooting Common UAE Pass Login Issues

If you encounter difficulties accessing your UAE Pass account, here are the most common issues and their solutions. Most problems can be resolved quickly with these troubleshooting steps.

Face ID or Touch ID not working

Ensure your device's biometric sensors are clean and your registered biometric data is up to date. Try re-registering your Face ID or fingerprint in your device settings, then update your UAE Pass profile. Learn more about biometric issues.

Forgotten PIN code

You can reset your PIN through the "Forgot PIN" option on the login screen. This requires verification through your registered mobile number and may require visiting a Customer Happiness Center in some cases.

Account locked or suspended

Multiple failed login attempts may temporarily lock your account. Wait 30 minutes before trying again, or contact ICP customer service at 600-590-000 for immediate assistance. See all contact options.

QR code not scanning properly

Ensure your mobile camera has permission to access the UAE Pass app. Clean your camera lens, ensure good lighting, and hold the device steady. Try refreshing the QR code on the web portal if it appears distorted.

Need additional help with UAE Pass?

Contact Support